Job Information

Job Title: Customer Support Specialist – Phone Banking
Company Name: Horizon Financial Services
Location: Karachi, Lahore, Pakistan
Company Website: www.horizonfinancialservices.pk
Company Twitter: @HorizonFinPK
Job Description: Horizon Financial Services is looking for enthusiastic individuals to join as Customer Support Specialists – Phone Banking. This entry-level role is perfect for those eager to begin a career in banking, focusing on delivering top-notch customer service. Responsibilities include addressing customer inquiries within set timeframes, maintaining high response quality with courtesy and accuracy, enhancing product and process knowledge, meeting call quality and sales targets, communicating with clients via appropriate channels, completing additional tasks promptly, ensuring attendance and productivity goals, attending training sessions, and treating all customer and company data as confidential. The role demands professionalism and discretion in handling sensitive information.
Featured Listing: Yes
Salary Range: Competitive salary + benefits
External Apply Job Link: www.horizonfinancialservices.pk/careers
Application Closing Date: Aug 16, 2025
Remote Position: No

Job Requirements

Tagged as: Banking, Contract, Customer Service, Entry Level, Pakistan, Phone Banking