Job Information

Job Title: Customer Support Agent

Company Name: TrustBank Financial Services

Location: Karachi, Lahore, Pakistan

Company Website: www.trustbankfs.pk

Company Twitter: @TrustBankPK

Job Description: TrustBank Financial Services is looking for enthusiastic individuals to join as Customer Support Agents. This beginner role is perfect for those eager to begin a career in banking. You will deliver outstanding customer assistance and support. Key tasks include resolving customer inquiries within set timeframes, maintaining response quality and accuracy standards, deepening product knowledge, adhering to call quality guidelines, meeting sales and call targets set by management, communicating with clients via appropriate channels, completing extra assigned tasks promptly, ensuring attendance and productivity targets, attending training sessions, and treating all customer and company data as confidential. Requirements include a Bachelor’s degree, strong verbal communication, multitasking ability under pressure, basic computer skills (banking systems a plus), and prior customer service experience is beneficial. Benefits include a competitive salary, growth opportunities, a supportive workplace, and advanced tools.

Featured Listing: Yes

Salary Range: Attractive salary + benefits

External Apply Job Link: www.trustbankfs.pk/careers

Application Closing Date: Aug 16, 2025

Remote Position: No

Job Requirements

Minimum Typing Date: Jun 25, 2025

Salary Currency: PKR

Background Check: Required

Job Design

Header Image: Use an image of a call center team

Header Background: Apply a professional grey and blue gradient background

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